Terms of Service

Effective Date: July 2019

Please read these Terms carefully before using Trust East Bank services.

1. Introduction

These Terms of Service ("Terms") govern your access to and use of all products, services, websites, mobile applications, and digital platforms (collectively, the "Services") provided by Trust East Bank ("Trust East Bank", "we", "us", or "our"). By accessing or using any of our Services, you agree to be bound by these Terms.

2. Eligibility and Account Responsibility

By using our Services, you represent that you have the legal capacity to enter into a binding agreement and that all information you provide is accurate, complete, and current. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

3. Scope of Services

Trust East Bank provides a range of financial services, which may include checking and savings accounts, electronic funds transfers, debit or payment cards, ATM access, mobile and online banking, deposit services, and other related financial products. All Services are subject to applicable laws, regulations, and internal policies.

4. Account Use and Restrictions

You agree to use your account and the Services only for lawful purposes. You may not use the Services in any manner that could damage, disable, overburden, or impair our systems, or interfere with any other party’s use of the Services. Unauthorized use, fraud, misrepresentation, or abuse of Services is strictly prohibited.

5. Fees, Transactions, and Processing

Certain Services may be subject to fees, transaction limits, processing times, or other conditions, which will be disclosed to you where applicable. You authorize Trust East Bank to process transactions in accordance with your instructions and applicable banking rules. Processing times may vary based on transaction type, verification requirements, and external banking networks.

6. Security and Fraud Protection

We implement commercially reasonable security measures designed to protect your information and accounts. You agree to promptly notify us of any unauthorized access, suspicious activity, or security breach related to your account. Failure to do so may increase your liability under applicable law.

7. Service Availability

Trust East Bank strives to provide uninterrupted access to its Services; however, availability may be affected by maintenance, system upgrades, technical issues, or events beyond our control. We do not guarantee that the Services will be available at all times.

8. Suspension and Termination

Trust East Bank reserves the right, at its sole discretion, to suspend, restrict, or terminate your access to any or all Services at any time, with or without notice, where permitted by law. This may include situations involving suspected fraud, regulatory requirements, security concerns, or violations of these Terms.

9. Limitation of Liability

To the maximum extent permitted by law, Trust East Bank shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services. Our liability, where permitted, shall be limited to the amount directly attributable to the specific transaction giving rise to the claim.

10. No Warranties

The Services are provided on an "as is" and "as available" basis. Trust East Bank makes no warranties, express or implied, regarding the Services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with applicable international banking principles and laws, without regard to conflict of law provisions. Where disputes arise, they shall be resolved in a competent jurisdiction as determined by applicable law.

12. Changes to These Terms

Trust East Bank may modify these Terms at any time. Updated Terms will be posted on our website, and continued use of the Services after such changes constitutes acceptance of the revised Terms.

13. Contact Information

If you have questions or concerns regarding these Terms or our Services, please contact us:

  • Email: support@trusteastonline.com
  • Address: 667 Madison Ave, New York, NY 10065